Privacy
Policy.
InkWorx Design Collective LLC ("InkWorx," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, purchase products or services, download resources, or otherwise interact with us.
We may collect information you provide directly to us, information collected automatically, and information from third parties.
- Contact details: name, email address, phone number, company name, billing/shipping address.
- Order & quote details: apparel type, quantities, sizing, print locations, deadlines, and other project notes.
- Files you upload: artwork, logos, mockups, or reference files submitted for production or design review.
- Communications: messages you send via forms, email, SMS, chat, or social platforms.
- Payment info: payment details are processed by our payment providers. We do not store full card numbers.
- Device and usage data: IP address, browser type, device identifiers, pages viewed, time on site, clicks, and referring URLs.
- Cookies and similar technologies: used to remember preferences, improve performance, measure marketing effectiveness, and support site features.
- E-commerce and marketing partners: platforms used to process orders, send emails/SMS, and track performance.
- Analytics and advertising partners: may provide aggregated insights or conversion data.
We use your information to operate our business, deliver services, and improve your experience, including to:
- Respond to inquiries and provide quotes.
- Process orders, payments, and deliver products and services.
- Communicate about your order, project, or account — including confirmations and support.
- Send educational content and updates you requested (e.g., checklists, guides, book downloads).
- Send marketing messages (email/SMS) when you opt in. You can unsubscribe at any time.
- Improve our website, services, and customer experience.
- Detect fraud, secure our systems, and enforce our policies.
- Comply with legal obligations.
We share information with trusted vendors that help us operate, such as website hosting, e-commerce platforms, payment processors, email/SMS providers, analytics, customer support tools, and design/production workflow tools.
If InkWorx is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, investigate fraud, or respond to lawful requests from authorities.
If you opt in to marketing emails or SMS, we may send you updates, educational content, promotions, and service information. You can opt out at any time:
- Email: click "Unsubscribe" in any marketing email.
- SMS: reply STOP to unsubscribe. Message & data rates may apply.
We use cookies and similar technologies to operate our site, understand usage, and improve marketing effectiveness. Cookies may be used to:
- Remember your preferences and session information.
- Measure site performance and page analytics.
- Support advertising and marketing attribution.
You can control cookies through your browser settings. Disabling cookies may impact certain site functionality.
We retain personal information as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Artwork and production files may be retained for reorders, support, or quality control unless you request deletion.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.
Depending on where you live, you may have rights including the ability to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Limit or object to certain uses of your data.
- Request a copy of your data in a portable format.
To submit a request, contact us using the information in Section 13. We may need to verify your identity before completing requests.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us immediately so we can delete it.
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
We encourage you to review the privacy policies of any external sites you visit through links on our website.
If you access our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.
By using our site, you consent to the transfer of your information to the United States and other applicable jurisdictions.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website following any updates constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out: